Frequently Asked Questions (FAQ) – Herbert Scarves
1️⃣ How do I care for my Herbert scarf?
- Herbert scarves are crafted with utmost care. For best results, we recommend dry cleaning to maintain the quality of the luxurious fabrics. Refer to the care instructions on the product label for specific details.
2️⃣ Are Herbert scarves sustainable?
- Absolutely. Herbert is committed to sustainability. Our scarves are crafted using eco-friendly practices, and our packaging materials are thoughtfully chosen to minimize environmental impact.
3️⃣ What is the shipping cost, and do you ship internationally?
- Herbert offers worldwide delivery. Shipping costs are calculated at checkout based on your location. We provide a seamless global shopping experience to bring Herbert scarves to your doorstep.
4️⃣ How can I track my order?
- Once your order is dispatched, you will receive a tracking number via email. Use this number on our website or the designated courier’s site to track the real-time status of your Herbert scarf delivery.
5️⃣ Can I return or exchange my scarf?
- Yes, Herbert accepts returns within 30 days of delivery. If you wish to exchange or return your scarf, please review our detailed Return Policy on the website for instructions and conditions.
6️⃣ Do Herbert scarves come with gift packaging?
- Absolutely! Every Herbert scarf is presented with complimentary gift packaging, enhancing the joy of receiving or gifting a piece of luxurious elegance.
7️⃣ How can I contact Herbert’s customer support?
- For any inquiries or assistance, our dedicated customer support team is ready to help. Reach us via the “Contact Us” page on our website, and we’ll respond promptly.
8️⃣ Are there any promotions or discounts available?
- Stay updated on Herbert’s latest promotions and exclusive offers by subscribing to our newsletter. Follow us on social media for announcements and occasional special discounts.
Herbert is committed to providing an exceptional customer experience. If you have additional questions, feel free to reach out to us for personalized assistance. We’re here to make your Herbert scarf journey delightful.