About Us

About Herbert Accessory

Our Story

Welcome to Herbert, a sanctuary for those who cherish the timeless charm of silk and fine wool scarves. Think of Herbert as more than just a brand; it is a heartfelt tribute to my beloved mother, an ardent Herborist who instilled in me a profound appreciation for all forms of beauty.

As a purveyor of silk and fine wool scarves, my aspiration was to seamlessly blend my passion for premium materials with the artistry of impressive design. That aspiration breathes life into Herbert, translating into scarves that go beyond mere accessories; they are wearable expressions of elegance.

Our Heritage

Our manufacturing facility holds a rich history dating back to 1868 during the Qing Dynasty. Nestled by the scenic West Lake in Hangzhou, the inscription on our plaque is penned by the renowned Chinese calligrapher, Aixinjueluo Fuyan, and stands as a testament to our age-old craftsmanship.

Located in bustling Haining, Zhejiang, bordering Hangzhou – China’s historic silk capital – our factory was established in 2002. Since its inception, we’ve devoted ourselves to creating high-end silk printed scarves that form the bedrock of our product line. With a talented pool of designers and a first-line factory with over 20 years of experience, Herbert stands as a symbol of heritage, craft, and creativity.

Each scarf in our collection exemplifies craftsmanship carried out to minute detail, blending the best of silk and cashmere, and in the process creating wearable works of art that elevate any outfit.

Our Mission

Herbert is more than a commercial venture. It is a symbol of passion, acting as a conduit that carries forth a legacy and a belief that beauty should be both treasured and shared. With every scarf we bring to you, we aim to convey a semblance of this sentiment, letting you carry a piece of cherished heritage and a spark of creativity no matter where life leads you.

At Herbert, we extend an invitation to you to experience more than just a scarf. Immerse yourself in a narrative woven with stories, a fusion of art and craft that transforms the ordinary into extraordinary. Join us in celebrating beauty, one scarf at a time.

Our Business Model – Transparency & Trust

Herbert Accessory operates under Silkon Global Ltd, a UK-registered company that brings authentic luxury directly to you. We believe in complete transparency about how we do business.

Direct from Source

We work directly with our family’s manufacturing facility in Haining, China – eliminating middlemen, warehouse costs, and retail markups. This direct relationship ensures:

Premium Grade 6A mulberry silk at accessible prices
Personal quality oversight at every stage
Authentic craftsmanship from artisans with decades of experience
Savings passed directly to you – our scarves cost 40-60% less than department stores

Fast, Reliable Delivery

Our modern logistics partnership means your scarf arrives quickly:

5-10 business days to UK (most orders arrive within 7 days)
Express shipping via YunExpress logistics
Full tracking from Hangzhou to your door
All UK customs duties and VAT included in your price
No hidden fees or surprise charges

UK-Based Service, Global Heritage

As a UK-registered company, we combine:

British consumer protection: Full 14-day returns under UK Consumer Contracts Regulations
Local accountability: UK company registration, UK contact details, UK return address
Chinese craftsmanship: Authentic silk from the world’s leading silk region
Personal service: Real people who care, available Monday-Friday

Quality Commitment

Every Herbert scarf undergoes rigorous quality control:

Premium Grade 6A mulberry silk – the highest grade available
Hand-rolled edges for durability and elegance
Colourfast, hypoallergenic dyes tested for safety
Multiple quality inspections before shipping
Proper packaging to ensure perfect condition on arrival

We stand behind every product:

14-day satisfaction guarantee
Easy returns to UK address
Responsive customer service
UK consumer rights fully protected

Why Choose Herbert Accessory?

Authentic Heritage

150+ years of silk-making tradition
Family-owned manufacturing facility
Renowned craftsmanship recognized since the Qing Dynasty
Prestigious calligraphy by Aixinjueluo Fuyan

Modern Convenience

Fast UK delivery (5-10 days, most in 7)
Free shipping on orders over £50
Easy online shopping experience
Secure payment processing
Full order tracking

Exceptional Value

Premium quality at accessible prices
No retail markups or middlemen
Direct-to-consumer pricing
Department store quality for less

Complete Transparency

Clear about shipping from China
Honest delivery timeframes
Open about our business model
UK company you can trust

Customer-Focused Service

14-day returns, no questions asked
Responsive UK-based support
Real people who care about your experience
Protected by UK consumer law

Our Promise to You

When you choose Herbert Accessory, you’re not just buying a scarf – you’re:

Supporting authentic craftsmanship passed down through generations
Receiving genuinely premium materials (Grade 6A mulberry silk)
Getting transparent, honest service from a UK-registered company
Enjoying fast, reliable delivery with full tracking
Protected by UK consumer rights and easy returns

We believe luxury should be accessible, beauty should be celebrated, and customers deserve honesty. That’s the Herbert way.

Join Our Community

Herbert Accessory is more than a place to buy scarves – it’s a community of people who appreciate:

Timeless elegance over fleeting trends
Quality craftsmanship over mass production
Authentic materials over synthetic imitations
Fair pricing over inflated retail markups
Heritage and artistry in everyday accessories

We invite you to be part of this journey. Experience the difference of genuine silk, crafted with care, delivered with integrity.

Contact Us

We’re here to help with any questions:

Email: Aurora@herbertaccessory.site
Phone: +44 07591 225895
Hours: Monday-Friday, 9:00 AM – 5:00 PM GMT

Visit our website: https://herbertaccessory.site/

Follow our journey:

YouTube: @herbertaccessory
Pinterest: Herbert Accessory

Herbert Accessory is a trading name of Silkon Global Ltd
Company Number: 15248667 | Registered in England and Wales
Bringing authentic Chinese silk heritage to UK customers since 2024